IT Resume [2018] - Guide & Examples

June 26
4 min read

IT Professional Resume - How-To Guide and Examples

Every business has technology needs in the globally-connected world of the 21st century, and IT technicians keep everything running smoothly.

If you want a secure job that involves problem-solving and working with technology, this is a great career to get into. Your skills will always be valued.

it resume example

Responsibilities and duties of an Information Technology Specialist include:

  • installing and maintaining computer systems and networks
  • setting up computer workstations, including peripheral devices
  • checking hardware for functionality
  • installing and configuring software and its functions
  • training computer users
  • optimizing the performance of hardware and software
  • ensuring security and privacy of networks and computers
  • organizing and scheduling upgrades and maintenance so that others can continue working uninterrupted
  • troubleshooting to diagnose and resolve computer problems
  • maintaining records of repairs, fixes, and maintenance
  • identifying equipment shortages and placing orders for more
  • dealing with technical questions from users
  • providing phone, chat, or in-person support
  • following company guidelines
  • setting up user accounts and profiles

(Hint: use this list as a starting point when you’re writing your list of job duties and tasks. Don’t forget to include your unique achievements too!)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for an IT position:

it resume

What Companies Expect to See on an Information Technology Resume

When applying for an IT job, it’s important to remember that your skills and experience are more important to most employers than your academic qualifications.

Most employers will expect to see a degree of some type in an information technology-related field (like computer science or engineering), but if you don’t have one and still feel qualified for the job, all hope is not lost.

There are many things you can list on an entry-level IT resume to get your foot in the door. Many of these options take some time and planning to achieve, but if you’re serious about your future career, it will all be worth it. 

One of the easiest ways to improve your IT resume is to create personal projects. For example, you can make a professional website, or an open source program or a Skyrim mod uploaded to Github.

Secondly, check out the internet for freelance gigs. Even volunteer work, like projects for your parents’ friends or your church, can count.

This looks great on a resume and it’s a great way to prove that you already have the skills necessary for the job while also showing that you’re driven, serious, and self-motivated.

You can also sign up for coding bootcamps. Of course, this option is not free, but it’s often more cost-effective than a degree. The trade-off is that the subject is usually particular rather than the broader education you would get with an academic degree.

If you want to specialize in something and you already have a solid background in skills and knowledge, bootcamps might be the way to go for you.

Internships, while usually tied to academia, are another option for resume improvement. Getting that real-world experience shows that you can keep up with the day-to-day operation of an organization.

Lastly, IT-related certifications look great on a resume. Some great certifications to work towards, and to include on your resume, are:

IT Certificates

  • Cisco Certified Network Associate (CCNA)
  • CompTIA A+ Technician
  • Microsoft Certified Solutions Expert (MCSE)
  • Cisco Certified Network Professional (CCNP)
  • Project Management Professional (PMP)
  • Certified Cloud Technology Professional (CCTP)
  • EMC Cloud Architect (EMCCA)

Contact Information to Include on an IT Resume

It used to be common to include your entire address on a resume, but that’s no longer necessary since potential employers are unlikely to send you mail. Just include your town or city, along with your phone number and email address.

If you have a professional online presence (which you should!) make sure to include links in the header of your resume. Sites like LinkedIn or Github can serve as a portfolio for potential employers who want to learn more about your qualifications.

Summary for an IT Resume

The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page.

Remember that summaries are short and consist of pithy sentence fragments! You can check out the IT resume example for more information!

IT Resume Summary Example

Personable and patient Information Technology Technician enthusiastic about helping others. Capable educator in technological subjects, one-on-one, via lecture, or in technical writings. Expert knowledge in LINUX and open-source software.

Wrong Example

I am seeking a position with this company because I care deeply about helping others and I want to use my software troubleshooting skills in my career.

Formatting an IT Resume

Of course, you know best what sections you need to include on your resume. Almost all resumes include a Work Experience section, and Education section, and a general Skills section. You’re probably going to want to include a Technical Skills section as well.

Do you speak any languages? Have you received any awards or certificates? Have you done any teaching or volunteering? These could all be relevant sections for an IT resume.

Remember that if you’re making an IT manager resume, you should include leadership positions you’ve held in any context.

Achievements for an IT Resume

Most people, when completing their Work Experience section, will simply list day-to-day duties and tasks for which they were responsible. Instead, you should be focusing on listing achievements that you accomplished that helped your employer.

Achivements for an IT Resume

  • Improved error documentation system, resulting in increased workplace efficiency and reduced yearly labor costs of $2,000.
  • Consulted in redesign of company’s website, resulting in a 25% increase in traffic.

Wrong Examples

  • Recorded errors
  • Helped with website

IT Skills for a Resume

Hard Skills and Computer Skills for an IT Resume

  • Computer Hardware Knowledge
  • Computer Software Knowledge
  • Internet Applications
  • Networks
  • Operating Systems
  • Troubleshooting
  • Internet Security
  • Data Privacy
  • Programming Languages
  • Agile Development
  • Database Administration
  • UI/UX
  • Front-End & Back-End Development
  • Cloud Management
  • Data Synchronization
  • Social Media Experience
  • Project Management
  • Technical Writing
  • Debugging
  • Network Architecture
  • Quality Assurance
  • Technical Support
  • SQL
  • Oracle
  • LINUX
  • Java
  • Software Installation
  • Adobe Creative Suite
  • Maintaining servers, routers, and PCs
  • Configuring, managing, and maintaining networks
  • Backup management
  • Microsoft Office
  • LAN technology

Soft Skills for an IT Resume

  • Attention to Detail
  • Problem Solving
  • Communication
  • Leadership
  • Management
  • Multitasking
  • Customer service
  • Teamwork
  • Organization
  • Patience
  • Decision Making
  • Working under pressure
  • Time Management
  • Analytical Skills
  • Creativity